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Module 7
How to stay at the top and thrive
"Efficiency is doing things right; effectiveness is doing the right things.”
Peter Drucker
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The traits of successful and sustainable businesses
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Why you lose clients
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Key client account management - get to know your clients and what they want
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Dealing with the demands of being a director/senior manager
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Time management (black, blue and red tasks)
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The art of delegation
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The art of negotiation
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The importance of looking after yourself
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